'Noelle' Mug

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We offer refund and/or exchange within the first 30 days of your purchase. If 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind. Your item must be unused and in the same condition that you received it.

Noelle Vaughn ships all of our orders via Royal Mail. You will receive an email update with your tracking number once your order has shipped.

Processing and Delivery Times

All orders are processed within 48 hours. Standard shipping typically takes between 2-8 business days for destinations within the UK and Europe. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Additionally, nationwide and global shipping delays (such as those caused by COVID-19, holiday volumes, or inclement weather) may impact your estimated delivery date.

Tracking Your Order

Once your order has shipped, you will receive an email with a tracking number to track your order via Royal Mail. Once you receive your tracking number, please allow up to 48 hours for the tracking portal to update.

Customs Fees and Import Taxes

Noelle Vaughn is not responsible for any customs or import fees you may incur during or after shipping (tariffs, taxes, VAT, etc.).

Contact Us

If you have any questions or concerns regarding your order, feel free to contact us at contact@noellevaughn.com.